Ordering Often? Become an Insider.
You’ve got great taste (and a Flow habit to match). That’s why we created The Insiders: our way of making sure your favourite Flow is always just a doorstep away.
No last-minute dashes to the store. No fridge droughts. Just pure, easy hydration - on repeat.
Here’s what you get as an Insider:
✓ 10% off every subscription order
✓ You select your delivery frequency
✓ With every subscription order, receive 5% back in Flow Rewards to use on future purchases
✓ Skip, swap, or cancel anytime
✓ Early access to new drops
✓ Invites to exclusive events
The details.
Stay in the Flow, Your Way
No contracts. No pressure. Just pure hydration on your terms. Skip, pause, or cancel anytime. Swap flavours like you swap moods - cucumber mint for calm days, peach blueberry for party mode. You call the shots.
Perks for Your Pours
If you’re regularly sipping Flow, you deserve something extra. Subscribers get 5% back in Flow Rewards, and 10% off every order. Plus early access to exclusive invites & offers. Because hydration should come with perks.
First Sip Status
New flavour dropping? You’ll know before anyone else - and you’ll get first dibs, always. As part of the crew, you’ll unlock early access, sneak peeks, and the occasional just-because gift. You earned it.
You're Invited
From pop-ups and panels to IRL events, we host wellness-forward events that Flow Insiders get first access to. Consider this your official invite.
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Frequently asked questions
How do I add a discount code to my subscription?
Log into your Flow account and once logged in, navigate to My Subscriptions within My Account. Click “Edit” on your active subscription and then type in the code where it says “Add discount.”
How do I edit my subscription?
Log into your Flow account and once logged in, navigate to My Subscriptions within My Account. Click “Edit” on your active subscription. Here, you can add products, swap products, change the frequency, change the delivery date, skip shipments and more!
How much does shipping cost?
All shipping costs are calculated at checkout and based on your cart and location.
Am I locked in once I subscribe?
Absolutely not! Our subscriptions are flexible because we know that life happens - you might be away for a few weeks, want to change flavours, skip or pause a week, or add more Flow to your order.
Simple log into your account (from the top right of this page) and you can customize your subscription as you wish.
How do I cancel my subscription?
Although we’d be sad to see you go, you can cancel your subscription through your customer portal. Just log in to your Flow account. From there, you'll see your existing subscriptions and can select to cancel. If you have any questions or need assistance, please contact us at hello@flowhydration.com
Where can I check my points?
Checking your points balance is easy! Simply login to your account (top right icon next to the cart) and you'll see your total balance. You can also decide if you want to auto-apply your points to your next order.