Route Package Protection FAQ

1. What’s Route Package Protection all about?

Route is your order’s personal safety net! If your package gets lost, stolen, or damaged on its way to you, Route helps by replacing it or issuing a refund—no stress, no hassle.

 

2. How does Route work?

Add Route at checkout, and your package is instantly protected. If something goes wrong during shipping, you can file a quick claim, and Route will take care of the rest. Easy as that!

 

3. Do I really need Route?

If you value peace of mind, Route is worth it! It’s an easy way to protect your purchase against the unexpected, so you can shop with confidence and skip the worry.

 

4. How do I file a claim with Route?

Filing a claim is simple. Just head to the Route claims portal, pop in your order info, and let them know what happened. They’ll work to get things sorted for you ASAP.

 

5. What does Route not cover?

Route has you covered for shipping mishaps, like loss or damage, but it doesn’t protect against incorrect addresses or changing your mind about the purchase. Double-check those details before you check out!